25 Aug

Ascott Wins Third Prestigious Award In Australia In Four Months

Citadines on Bourke Melbourne wins ‘Best Suite/Apartment Hotel’ at the AHA National Awards for Excellence 2011

Melbourne, Australia, 25 August 2011 – The Ascott Limited (Ascott)’s first Citadines Apart’hotel in Australia, Citadines on Bourke Melbourne, was announced as the winner of the ‘Best Suite/Apartment Hotel’ category at the 2011 Australian Hotels Association (AHA) National Awards for Excellence. The awards recognise Australia’s outstanding hotel industry performers who display excellence in service standards, business operations and quality management.

This is the third prestigious award for Citadines on Bourke Melbourne in four months. The property, which opened in July last year, also garnered the Silver Award in ‘New Accommodation Development’ at the National Accommodation Industry Awards for Excellence 2011 and the ‘Best Suite/Apartment Style Hotel’ at the 2011 AHA State Awards for Excellence (Victorian Accommodation Division) earlier this year.

Mr Dean Minett, Ascott’s Country General Manager for Australia, said: “Having won at state level was a wonderful achievement for Citadines on Bourke Melbourne, but to win nationally with such fierce competition in this category is the ultimate accolade.”

“The awards are judged by a mystery guest audit of the property. The win is a testament to our outstanding customer service and the quality of our product,” said Mr Minett.

Citadines on Bourke Melbourne is located in the heart of Melbourne on Bourke Street. At Citadines on Bourke Melbourne, guests can create their own stay experience. The property offers studio, one- and two-bedroom apartments and each apartment comes with separate living and dining areas, kitchenettes, modern fittings, state-of-the-art home entertainment system and wireless broadband Internet access.

In addition, travellers can choose to enjoy a range of facilities including conference and meeting spaces, launderette, swimming pool, sauna, gymnasium and outdoor sundeck and services such as business support and room service.

To experience Citadines on Bourke Melbourne’s award-winning hospitality, please visit www.citadines.com.au, call 1800 183 251 (AUS toll-free) or email enquiry.australia@citadines.com.

About The Ascott Limited

The Ascott Limited is the world's largest international serviced residence owner-operator with over 22,000 operating serviced residence units in key cities of Asia Pacific, Europe and the Gulf region, as well as about 6,000 units which are under development, making a total of more than 28,000 units.

The company operates three brands – Ascott, Citadines and Somerset. Its portfolio spans over 70 cities across 20 countries, 14 of which are new cities in Ascott's portfolio where its serviced residences are being developed.

Ascott, a wholly-owned subsidiary of CapitaLand Limited, is headquartered in Singapore. It pioneered Asia Pacific's first international-class serviced residence in 1984. In 2006, it established the world's first Pan-Asian serviced residence real estate investment trust, Ascott Residence Trust. Today, the company boasts a 27-year industry track record and serviced residence brands that enjoy recognition worldwide.

Recent awards include DestinAsian Readers' Choice Awards 2011 "Best Serviced Residence in Asia Pacific", TTG China Travel Awards 2011 "Best Serviced Residence Operator in China", Business Traveller UK Awards 2010 "Best Serviced Apartment Company", Business Traveller Asia-Pacific Awards 2010 "Best Serviced Residence Brand" and "Best Serviced Residence in Asia-Pacific" and TTG Travel Awards 2010 "Best Serviced Residence Operator".

About CapitaLand Group

CapitaLand is one of Asia's largest real estate companies. Headquartered and listed in Singapore, the multi-local company's core businesses in real estate, hospitality and real estate financial services are focused in growth cities in Asia Pacific and Europe.

The company's real estate and hospitality portfolio, which includes homes, offices, shopping malls, serviced residences and mixed developments, spans more than 110 cities in over 20 countries. CapitaLand also leverages on its significant asset base, real estate domainknowledge, financial skills and extensive market network to develop real estate financial products and services in Singapore and the region.

The listed entities of the CapitaLand Group include Australand, CapitaMalls Asia, CapitaMall Trust, CapitaCommercial Trust, Ascott Residence Trust, CapitaRetail China Trust, CapitaMalls Malaysia Trust and Quill Capita Trust.


Joan Tan, Assistant Vice President, Corporate Communications

Tel: (65) 6500 3401   

HP: (65) 9743 9503   

Email: joan.tan@the-ascott.com


Jasmine Sim, Assistant Manager, Corporate Communications

Tel: (65) 6500 3404   

HP: (65) 9686 2859   

Email: jasmine.sim@the-ascott.com