Ascott's Best Rate Guarantee Just Got Better
Offers 50% off first night and matching rate for subsequent nights should lower rate be found on non-Ascott websites
Singapore, 20 July 2012 – World’s largest international serviced residence owner-operator, The Ascott Limited (Ascott), is giving guests a stronger reason to book stays on its websites. Ascott has enhanced its Best Rate Guarantee programme by offering a 50% discount off the first night of stay and a matching rate for subsequent nights if any guest finds an online rate lower than what is offered on Ascott’s websites.
Guests can be assured of getting the lowest Internet rate for Ascott’s properties located in over 70 cities across more than 20 countries each time they make a booking through Ascott’s three brand websites – www.the-ascott.com, www.citadines.com or www.somerset.com.
Mr Tony Soh, Ascott’s Chief Corporate Officer, said: “Ascott was the first international serviced residence owner-operator to launch Best Rate Guarantee in 2010 so that our guests can enjoy peace of mind when they make their online bookings with us. The positive response to this programme has encouraged us to further improve the Best Rate Guarantee so that we will continue to provide the best value and experience for our guests.”
The launch of the new Best Rate Guarantee follows Ascott’s recent rollout of its mobile-friendly brand websites and an online real-time chat facility to improve guests’ search and reservation experience. Guests can easily access property information, view current promotions, check apartment availability, raise an enquiry or make a reservation anytime, anywhere. In addition, guests can sign up to become an online member of Ascott and enjoy exclusive member rates as well as receive updates on the latest news and promotions.
Ascott’s Best Rate Guarantee is applicable for daily Internet rates and stays that are less than a total of 30 nights. If guests find a lower online rate for the same property, apartment type and reservation dates within 24 hours of booking on Ascott’s websites, guests can notify Ascott by submitting the online claim form available on www.the-ascott.com/best_rate_guarantee/claim_form.html.
For more information on Ascott’s Best Rate Guarantee, please visit www.the-ascott.com/best_rate_guarantee.html.
About The Ascott Limited
The Ascott Limited is the world’s largest international serviced residence owner-operator with about 22,000 operating serviced residence units in key cities of Asia Pacific, Europe and the Gulf region, as well as over 8,000 units which are under development, making a total of more than 29,000 units.
The company operates three brands – Ascott, Citadines and Somerset. Its portfolio spans over 70 cities across more than 20 countries, 15 of which are new cities in Ascott’s portfolio where its serviced residences are being developed.
Ascott, a wholly-owned subsidiary of CapitaLand Limited, is headquartered in Singapore. It pioneered Asia Pacific’s first international-class serviced residence in 1984. In 2006, it established the world’s first Pan-Asian serviced residence real estate investment trust, Ascott Residence Trust. Today, the company boasts a 28-year industry track record and award-winning serviced residence brands that enjoy recognition worldwide.
Recent awards include DestinAsian Readers’ Choice Awards 2012 for ‘Best Serviced Apartment’, TTG China Travel Awards 2012 for ‘Best Serviced Residence Operator in China’, TTG Travel Awards 2011 for ‘Best Serviced Residence Operator’, Business Traveller Asia-Pacific Awards 2011 for ‘Best Serviced Residence Brand’ and ‘Best Serviced Residence in Asia-Pacific’, and Business Traveller UK Awards 2011 for ‘Best Serviced Apartment Company’.
About CapitaLand Group
CapitaLand is one of Asia’s largest real estate companies. Headquartered and listed in Singapore, the multi-local company’s core businesses in real estate, hospitality and real estate financial services are focused in growth cities in Asia Pacific and Europe.
The company’s real estate and hospitality portfolio, which includes homes, offices, shopping malls, serviced residences and mixed developments, spans more than 110 cities in over 20 countries. CapitaLand also leverages on its significant asset base, real estate domain knowledge, financial skills and extensive market network to develop real estate financial products and services in Singapore and the region.
The listed entities of the CapitaLand Group include Australand, CapitaMalls Asia, CapitaMall Trust, CapitaCommercial Trust, Ascott Residence Trust, CapitaRetail China Trust, CapitaMalls Malaysia Trust and Quill Capita Trust.