Enjoy a very special 25% off Best Flexible Rates at any of our participating serviced residences worldwide.

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Terms and Conditions
  • The e-Voucher can only be used for one-time booking and up to a maximum stay of 7 nights per customer.
  • The e-voucher is valid for a booking period of 6 months from the date of issue. Extension of e-voucher validity is strictly not allowed.
  • The e-voucher can only be used on Ascott websites at www.the-ascott.com, www.citadines.com and www.somerset.com.
  • The voucher code is case sensitive. Please enter the voucher code in the ‘Preferential Code’ field under the reservation box as supplied for the promotional rates to display.
  • The discount of the e-voucher is applied directly on the rates upon redemption.
  • The discount cannot be applied for existing reservations or existing leasing contract customers.
  • The e-voucher can be used for new reservations only.
  • The e-voucher cannot be used in conjunction with any other voucher, offer, discount or concession. Ascott will not entertain any claims or adjustments through other discounts or savings promotions offered by Ascott or its partners prior to, or after the launch of this promotion.
  • Under no circumstances can any portion of the e-voucher be converted into cash whether by way of refund or otherwise. If a customer has received an e-voucher but does not wish to use it, Ascott will not refund the whole or any part of the value of the e-voucher.
  • Reservation is non-cancellable, non-amendable and non-refundable.
  • The e-voucher has no implied warranties.
  • All confirmed reservation must be guaranteed by a credit card.
  • Prior reservation is required and subject to availability. Blackout dates apply.
  • Rates are subject to change without further notice and are non-negotiable, non-transferable and non-commissionable.
  • Ascott shall not be responsible for booking requests received after the e-voucher expiry or for any late, misdirected, lost or unsuccessful efforts to notify an Ascott staff, as a consequence of telephone or Internet service delays, interruptions, failures or overloads and shall in no event be responsible for any act, omission, failure or delay arising from, but not limited to, an act of God, riots, acts of terrorism, labour or industrial dispute, any strike, natural disaster, or any other cause beyond the reasonable control of Ascott.
  • The Ascott Limited reserves the right to amend your booking in the event any of the terms and conditions is/are violated. In the event of any dispute, the management's decision is final and no correspondence will be entertained.
  • The Ascott Limited reserves the right to vary these terms & conditions without prior notice.
  • In the event of any inconsistencies between the English version and other translations of these terms and conditions, the English version shall prevail.