Vietnam

Engineering Manager

The Engineering Manager is responsible for managing engineering assignments of the property. Engineering assignments may include planning, developing, designing, and construction or any other aspect of engineering work. The incumbent can be assigned to manage an activity with an assigned staff; can be assigned to manage an on-going program which would not require a staff; or can be assigned as a specialist in a specific area of engineering which does not require a staff. Incumbents assigned to work as specialists provide technical information and support to other engineering and technical staff applying standards, processes and techniques adopted by the Department. Incumbents at this level can be assigned as project managers with responsible oversight of projects or potions of complex projects being developed by others. This job spends a significant amount of time managing and directing the operation of the assigned units, projects or programs as well as providing skills as a qualified licensed engineer. Acts as the technical authority in various aspects of the assignment.

Responsibilities

  1. Sets goals, establishes priorities, manages resources, and develops concepts and approaches, reviews projects progress and results; makes management decisions.
  2. Evaluation or review of plans and criteria for a variety of activities; assesses feasibility of proposed plans, projects and equipment.
  3. Supervises subordinate personnel including: hiring and termination, determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions.
  4. Interprets and implements policies and procedures; evaluates staff and makes hiring and termination recommendations.
  5. Coordinates or acts as a liaison between vendors/contractors or work unit and local statutory governmental organization with matters pertaining to, including but not limited to, the use of utilities such as water, gas and electricity, licensing, inspection and testing to satisfy statutory requirements to all building and M&E systems.
  6. Develops, directs, and/or evaluates preventive and other property management programs
  7. Participates in the selection of all related consulting /contracting firms, oversees and reviews their work product.
  8. Participates in the preparation of the annual departmental/cluster operating budget and financial.
  9. Carries out other works as instructed by Residence/General Manager of the property

Requirements:

Qualifications:

   University graduate with major in Electrical/Mechanical Engineering

Experience:

 

   At least 8 years of relevant experience in a similar capacity (at least 3 years in the hospitality industry in a managerial position is preferable).

Competencies:

  • Good written and verbal communication in the English Language, Ability to maintain and repair relevant machinery.
  • Knowledge of functions of relevant technical systems and associated equipment and operational procedures.
  • Knowledge of local statutory, building and fire requirements.
  • Good management and supervisory skills.
  • Self motivated, Independent.

Attributes:

   Self motivated, Able to function independently

 

Interested candidates should email their resume to hr.hanoi@the-ascott.com.

 

General Manager

The General Manager (GM) plans, directs, and coordinates the operations of the Serviced Apartment. Duties and responsibilities include formulating policies, managing daily operations, as well as planning & managing of human resources. The GM is responsible for every aspect of the Serviced Apartment, achieving optimum standards of service and value to guest with profit objectives in a manner consistent with the company’s policies, philosophy and targets.

Responsibilities:

  1. Manage operations efficiently and control costs of all departments and facilities.
  2. Responsible for financial numbers, such as Profit and Loss, EBITDA, ADR, budget etc. 
  3. Looks into the productivity of the various departments and works with the respective departments to increase efficiency.
  4. Ensures that all staffs receive timely skills upgrading and relevant training, such as ‘Ascott Moments’ training / briefing, OJT for new hire etc.
  5. Spearhead the Environmental, Health and Safety initiatives, ensuring the workplace is safe, the environment is protected and any risk is removed or mitigated.
  6. Work with Human Resources on the recruitment and hiring of department heads and key positions.
  7. Review guests’ feedback and strive to improve on services.
  8. Cultivate good working relationships with guests, owners and stakeholders.
  9. Ensure adherence to relevant legislations; fire, licensing, employment etc.
  10. Achieve and exceed expected levels of service.

Requirements: 

   Nationality:    Open to foreigners
   Qualifications:    Degree or Diploma in Hospitality

Experience:

  At least 8 years of relevant experience in a similar capacity (at least 3 years in the hospitality industry in a managerial position is preferable).

Competencies:

  • Excellent communication and English skills. 
  • Computer literacy in Microsoft Power point, Excel and Word.
  • Strong entrepreneurship and excellent with numbers.   
  • Effective problem solver and good people skills.
  • Result/Outcome driven

Attributes:

  • Self-motivated, able to function independently
  • Leading by example with high integrity

 

 

 

 

 

 

 

 

 

 

 

 

Interested candidates should email their resume to hr.hanoi@the-ascott.com.