公司总部(新加坡)

资产管理经理(美国)

工作职责

  • 与相关市场参与者、顾问、投资者保持密切的业务联系,并与第三方物业管理公司紧密合作。
  • 为所负责的市场制定并实施资产计划和战略,最大程度提高运营效率和宾客满意度
  • 监控和分析酒店绩效
  • 报告资产业绩 
  • 与投资和资产管理有关的任何其他工作,例如专门公司报告、协调公司计划等。

先决条件:

  • 拥有 5 年以上资产管理/房地产相关工作经验。
  • 持有重点大学相关专业学士学位,包括房地产、经济学或金融。
  • 具备不动产基金或资产管理经验,熟悉房地产行业。
  • 具备可行性研究、现金流建模、调查和组织经验者优先。
  • 具备服务公寓/酒店管理团队(部门经理)和整体物业目标管理经验者能够提供一贯独特的宾客体验者优先。 
  • 具备良好的人际沟通能力,能够在快节奏环境中成长。

请有意者发送简历至 careers@the-ascott.com

业务拓展经理(越南)

工作职责:

  • 在越南发起、评估和执行投资/管理/特许经营交易。
  • 对现有资产进行主动式管理(包括对经营业绩的监控、包含翻新在内的资产增值措施、与运营团队合作解决与融资、所有权和法规有关的持续性问题)
  • 与内部和外部相关各方就交易(新投资或管理合同)或项目(现有资产)相关事宜进行协调。
  • 为拟议投资准备建议书。
  • 参与管理报告和满足其他相关的特别要求,如预算介绍、行业务虚会和董事会会议
  • 发展和加强雅诗阁新的及现有的商业伙伴关系,包括解决合资伙伴问题
  • 建立和维护财务与资产模型,以分析酒店业绩并编制酒店资产报告。


先决条件:

  • 拥有至少 3-5 年业务拓展/房地产相关工作经验。
  • 持有重点大学学士学位(房地产、工程、财务专业)。
  • 具备不动产基金或资产管理经验且熟悉房地产行业者优先。
  • 可以在河内或胡志明市工作。
  • 具备良好的人际沟通能力,能够在快节奏环境中成长

请有意者发送简历至 careers@the-ascott.com

业务拓展部助理副总裁/高级经理(美国)

您将向业务拓展部主管(美国)汇报工作,并带领美国市场房地产投资组合的增长和资产管理。此职位涉及的工作范围较广,其中涵盖所有资产类别,包括酒店、综合开发、购物中心、办事处以及凯德集团任何其他可投资资产类别。

成功申请者须能力全面且了解房地产和房地产相关投资机会。就个人从业背景和个性而言,他/她很可能属于猎头、谈判专家和交易能手类型的人才。此职位申请人的工作地点位于纽约,需要经常在美国境内出差。

工作职责:

  • 策划房地产收购案,并制定撤资策略,包括寻找交易机会和发起交易。
  • 根据公司不时发出的指示,探索合伙经营机会和/或战略联盟。
  • 在房地产收购的各个方面为首席信息官和业务拓展部主管(美国市场)提供支持,负责与商业代理商和开发商联系,以确定潜在的新场地,并在递交提案以供考虑之前对其进行评估。
  • 评估和制定投资建议,进行市场观察和可行性研究。任职者将负责推动和带领谈判,以争取最佳价格和条件,使交易取得成果,并与内部和外部相关各方协调交易(新投资或管理合同)或项目(现有资产)的相关事宜。
  • 准备并向高层管理团队、董事会和投资委员会呈现报告是胜任这项工作的先决条件。

先决条件:

  • 持有重点大学的房地产、商业或金融学位。持 CFA 资格者优先
  • 10 至 15 年的业务拓展经验,具有在美国发起和执行投资交易的良好记录
  • 注重团队合作,对业务成果充满热情,具有强烈的责任感和主人翁意识。
  • 具有较强的谈判能力,必须善于分析和解决问题。
  • 可独立工作。

请有意者发送简历至 careers@the-ascott.com

 

Data/Business Analyst, Customer Relations

Job Responsibilities 

  • Analyze customer feedback from guest satisfaction surveys and online reviews, with other relevant operational data/information to identify key drivers, variances and trends to drive business/operational performance and improvements.
  • As an analytics translator, derive actionable insights that will help drive and support business and operational decisions and enhance customer experience. Understanding of the hospitality business domain would be an advantage.
  • Prepare, write and present regular and timely operations and management reports on findings and insights from customer feedback and provide recommendations for improvements.
  • Develop, monitor and report service performance measurements and KPIs for the company and operations.
  • Work with the relevant department to build and improve the data analytics and visualization platform
  • Ensure safety/integrity, quality and usability of data.
  • Review and recommend best practices in the area of customer satisfaction/customer loyalty analytics.
  • As Customer Relations is the systems owner of the company’s case management system and review management platform, you will also need to educate users on these systems, troubleshoot issues with the vendors/users and provide support to users globally whenever needed.
  • Develop and deliver user/stakeholder education materials and communications from time to time or when required.
  • Undertake related projects (analytics and non-analytics) from time to time.
  • Attend to ad-hoc data requests from various stakeholders.

     

Job Requirements

  • A good Bachelor’s degree in economics, market research or social sciences, IT (Business Intelligence) or any related analytics discipline from a recognized university.
  • At least 3 to 4 years of data analytics and business experience in a hospitality company or a service-focused industry.
  • Demonstrate experience in data analytics, report writing and presentations.
  • Proficient in Microsoft Excel especially with macro, VBA as well as other Microsoft Office tools such as PowerPoint, Word and Outlook.
  • Possess a good working knowledge of statistics, Microsoft SQL and/or MySQL database.
  • Working knowledge of analytics software e.g. R, Python and visualization software e.g. Microsoft PowerBI is preferred.
  • Working knowledge in text mining and data modeling software would be a plus point.
  • Actively seeks improvement in processes and systems.
  • Comfortable to work with multiple tasks and projects simultaneously.
  • Have good analytical and methodical skills.
  • Possess an eye for detail, and is meticulous.
  • Responsible, reliable and have the ability to ensure a detailed follow-through.
  • Good inter-personal and communication skills to deal with people of different levels.
  • Have a keen interest in driving service excellence.
  • Fluent in English (both in speech and writing) and a second language e.g. Chinese would be preferred (to liaise with the Chinese speaking associates).
  • Self-motivated, driven, proactive, mature and have a positive attitude.
  • Team player and yet able to work independently.
  • Able to manage, prioritize and meet deadlines.

Interested candidates please email your resume to careers@the-ascott.com.

Executive/Senior Executive, Global Sales Management

Job responsibilities:

  • Processing letters, proposals and contracts accurately and in a timely manner
  • Generate regular or ad-hoc sales related reports to management for review
  • Ensure the accuracy of global database; manage data activity and integrity, administering user access and providing user support in one or more sales related systems such as:
    • Global Distribution System (GDS)
    • Customer Relationship Management System (CRM)
    • Protel Property Management System (PMS)
    • Internet Booking System (IBS)
    • Lanyon Request for Proposal System (RFP)
    • Rates Management System
  • Monitor rate discipline globally and report discrepancies
  • Ensure compliance and implementation of authority limits outlined in the Sales Policies and Procedures Manual
  • Drive yearly property rates submissions and approval exercise
  • Conduct system related trainings to users when required
  • Project management on sales related systems enhancements and implementations/ initiatives

Job requirements:

  • Diploma / Degree holder in Hospitality, Business IT or relevant field, preferable with minimum 1 to 2 years of related working experience
  • Preferably with hands-on experience in Central Reservations System (CRS), Property Management System (PMS), or Global Distribution System (GDS)
  • Good working knowledge of MS Office, with an emphasis on Excel and PowerPoint
  • Good written English and converse well in both English and Mandarin in order to liaise with Chinese speaking colleagues
  • Must be detail-oriented, capable of working on multiple tasks or projects simultaneously
  • Positive working attitude
  • Willing to learn and a strong team player

Interested candidates please email your resume to careers@the-ascott.com.

 

Executive/Senior Executive, Interior Designer

Job responsibilities:

  • Review, evaluate and assess new potential projects that encompass serviced apartment standards and operation and highlight any non-compliance.

  • Assist Business Development Department on technical matters for new and potential projects through providing technical advice, highlighting all non-compliances and issues.

  • Review designs submitted by consultants to ensure compliance.

  • Ensure the protection of the products standards and takes required action if any breach is identified.

  • Provide technical advice on architecture and interior design.

  • Concept and schematic design for interior works.

  • Schedule of finishes and material specifications for interior works.

  • Liaise with external consultants on deliverables and timeline.

  • Coordinate and integrate with other team members and liaising with Corporate.

  • Review of mock-ups, ID drawings and coordinated drawings with M&E services.

  • Assist in periodic review of ID works quality.

Job requirements:

  • Degree / Diploma in Interior Design with at least 2-3 years of working experience

  • Proficient in Autocad, 3D Visuals, Sketch-up and Photoshop

  • Experience in hospitality industry is an added advantage

  • Good in communication skills, able to communicate in English and Chinese as to liaise with Chinese speak colleagues in China

  • Ability to multi-task, meticulous and a team player

  • Willingness and ability to meet overseas assignment requirements

  • Excellent interpersonal and communication skills, and the ability to thrive in a fast-paced environment are pre-requisites for this role

Interested candidates please email your resume to careers@the-ascott.com.